"I am beyond pleased with HLG and their level of professionalism and care they have provided me during my time of need. Jacqueline Small is the best in her field. Her guidance and persistence help me get the settlement I deserved. Thank you to Jacqueline and her whole team I could not be happier. "
"I worked with Jackie Small for my ICBC settlement over 4 years and the experience was great. She always represented the process clearly and provided guidance every step of the way. If you want your experience to be a good one, you need to put your trust in her and let her do her job as she is very good at it!!! It may take time but the results speak for themselves. Thanks Jackie!!!! "
"Jacqueline Small at Holness Law Group helped me with my complex ICBC claim and I am very happy with the service I received from her and her staff, as well as the result. I recommend her and her firm to everyone looking for an ICBC lawyer who is professional and has integrity. She stands out from the rest. "
"My experience with Jacqueline Small at the Holness Law Group was flawless. Her team was very professional and was always quick to answer any inquiries I had. After my Motor Vehicle Accident, I was worried about having to deal with ICBC on my own, and that was when I found reviews on google about Jacqueline and her extensive experience in this area. Jacqueline was able to represent me well for my case, which let me fully focus on my recovery. She followed up with me through phone calls and emails consistently to check in on my progress. Most importantly, she was patient with my settlement and she did not pressure me into settling my case until I felt that the time was right. When that time came, Jacqueline used her experience with other cases coupled with her studies in law to strive for a fair and desirable outcome. I am beyond pleased with her service. As a result, I will recommend her services to anyone. "
"When I spoke with Jacqueline from Holness Law, I liked her immediately: she has a calm professionalism that I really like. She gave clear, precise instructions, and always provided excellent, honest advice in a very timely manner. Having Jacqueline and her team advocate for me with ICBC let me focus on my recovery, rather than adding to my post-accident stress. When we both agreed that the time was right, Jacqueline worked very hard to get the best settlement she could. I never felt pressured, and I always felt that she was working for my best interests.I have no desire to be in another car accident, but if I am, I'll be coming back here."
"I was rear ended in a car accident in March 2013 and my injuries and recovery have been complicated. I met Jacqueline Small in May 2014 after my case was rejected by my previous lawyer. I came to Jacqueline feeling broken confused and feeling like I was at the end of myself. I am so thankful for everything that she has done for me! Jacqueline combines professionalism with genuine personal care and understanding of my circumstances. Jacqueline's experience and expertise in the field of personal injury is most invaluable. Jacqueline does everything possible to go above and beyond for my situation and I would highly recommend her if you are looking for a competent and caring personal injury lawyer."
"I never have the time to review business's BUT this time i must show my gratification to JACKIE SMALL ! She is truly a fantastic lawyer who shows and acts with great care for her clients. I have since referred two people who have received the same experience and client services i have. My job permits me access to some of the elite in the city, i chose Jackie as she was the only one that called me personally and not an assistant, to take the details of my case, within 24hrs i had decided to use her services, which were more than well priced for the value and peace of mind she provided. The client follow up with this firm and especially Jackie Small are a cut above the rest."
"I was involved in hit and run and there were steps that I didn't know I needed to take make sure my claim was valid. Jackie was always one step ahead of the game and was very informative and clear in letting me know what I needed to do for my claim to remain valid outside of all that she could do for me. She kept up with me during my time of recovery and made sure I had all my paperwork in check. Most of all she was honest and was concerned about my well being and never rushed the steps to recovery but encouraged it. She was always available to talk and answer all my questions. Her patience and knowledge was comforting and helped me get through this process with ease. At the closing of my claim I was more than happy with what Jackie was able to do for me. I wouldn't go to anyone else."